Dogtor Pet Grooming

Privacy Policy

Last updated: May 2026

Dogtor Pet Grooming ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect information you provide directly to us, including:

Name, phone number, and email address
Pet information (name, breed, weight, medical conditions)
Appointment history and service records
Vaccine records and health information for your pets

2. How We Use Your Information

We use the information we collect to:

Schedule and manage grooming appointments
Send appointment reminders and confirmations via SMS
Provide customer service and respond to inquiries
Maintain records of services provided to your pets
Send service-related notifications (e.g., vaccine expiration reminders)

3. SMS Communications

      SMS Consent: By providing your phone number, you consent to receive SMS messages from Dogtor Pet Grooming regarding your appointments and pet care. Message and data rates may apply.
    

We send SMS messages for the following purposes:

Appointment reminders and confirmations
Appointment cancellation notices
Pet pickup notifications
Vaccine and health reminders
Direct customer service communication

Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance.

We do not share your phone number or personal information with third parties for marketing purposes.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

With service providers who assist us in operating our business (e.g., Twilio for SMS delivery)
When required by law or to protect our legal rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of SMS communications at any time

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Phone: (346) 279-1071
Website: dogtorpetgrooming.com
Service Area: Houston, Texas, United States